What's the estimate longevity of cable?
The durability of the cable depends on how it's used and the amount of weight it carries. Nevertheless, VOLTRA I's cable is constructed from multiple layers of specially designed synthetic materials and has undergone extensive testing. It proves to be more robust than standard steel cables when subjected to stretching tests.
When to replace
Check your cable health
Verify system's cable health
Replace the Cable
You can replace the cable through two options:
Self-Replacement:
To replace the cable on your own, send an email to [email protected] including your purchase information. Beyond Power will respond with a quote for a cable replacement package that includes the necessary tools and a comprehensive video tutorial on how to perform the cable replacement.Professional Replacement at Beyond Power Service Center (If Purchased from Official Store) or Authorized Reseller Partner (If Purchased Elsewhere):
If you bought the product from Beyond Power's official store, please contact [email protected] with your purchase details, and our customer representatives will assist you.
If you purchased from one of Beyond Power's authorized reseller partners, please reach out directly to their service email. Our partners offer a quicker and dependable local replacement service.