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FAQ for 2025 Year-End Campaign

Updated over a week ago

When will this ship?

We ship the next business day after your order is confirmed.Delivery takes 7–10 days on average.

What's the difference between the three Ultimate Bundle configurations?

  1. Option A: Lower-body focus (Travel Platform + Squat Harness)

  2. Option B: Compact rack setup (Mini Rack + Adaptive Mount)

  3. Option C: Custom build (pick your mounts and attachments from available options)

All three include VOLTRA I. Choose based on your training space and primary use case.

I already own VOLTRA I. What should I buy?

The $629 Accessories Bundle. Choose 2 mounts, 1 bar option, and 3 attachments. No redundant purchases.

Do I need the Twin Pack?

It's a popular option for training bilateral / heavy movements (bench press, cable flies, deadlifts) or running a facility with multiple athletes. Single unit handles 95% of training applications.

What if I don't have a rack?

Ultimate Bundle Option A (Travel Platform) or Option B (Mini Rack included) work without existing rack infrastructure. The Strap Mount also mounts to any stable structure, square or tubular.

Can I change my bundle configuration after ordering?

Email [email protected] within 24 hours of purchase. After that, order processing starts and changes aren't guaranteed.

How does the t-shirt refund work?

  1. Buy shirt for $19.90

  2. Post photo wearing it on Instagram, Reddit, or any public platform

  3. Email your post link and order number to [email protected].

  4. Get full $19.90 refund to original payment method

One refund per order. U.S. only. Post must show the shirt clearly.

Can I use my MFV discount on Year-End Bundles?

Please note that the MFV discount cannot be applied to Year-End Bundles.

What's the warranty?

1-year standard warranty. Extend your coverage to 2 years at checkout— click to add extended warranty

See warranty policy for full details.

Do I need the app?

No. VOLTRA I functions standalone. Beyond+ iOS app adds remote control, workout programming, and detailed data tracking—but the device works without it.

Return policy?

14 days from delivery. Unopened items: 5% restocking fee. Opened items in like-new condition: 10% restocking fee. You cover return shipping unless we shipped incorrectly. Here's the full policy.

What if I'm not sure which bundle fits my needs?

Email [email protected] with your training space details (rack type, dimensions, primary movements). We'll recommend the right configuration.

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