Skip to main content
All CollectionsShipping, Payment, Duties, and VAT
Why can’t I see tracking updates for my EU order?
Why can’t I see tracking updates for my EU order?
Updated over a week ago

EU orders may experience longer transit times due to customs clearance. Since VAT and taxes are included in the price, the shipment is flown to Europe for customs clearance before being handed over to UPS for final delivery. The estimated transit time is around 18-20 business days. Customers will not be responsible for any customs clearance duties.

Did this answer your question?